Website Use: Data Protection & Cookies
What You Need To Know
What general information is gathered from me by using this website?
This website is hosted by SquareSpace. A website host is the way in which we are able to bring our website to you and they provide all the functions we need in order to show information to you. SquareSpace does collect cookies in order to ensure that this website can work efficiently and give you the best experience as a customer. The information they collect includes your IP address, your internet browser, location/time zone and your behaviour on this site (i.e. pages you visit and links you click). This data also provides the site with analytical information which can measure how well different aspects of the website is performing, in order to identify future potential areas of improvement. It can also provide information that can information the generation of additional products for our customers.
You are able to read SquareSpace’s explanation about the information they collect on their website and how they use it (www.squarespace.com). This will help you to fully understand the range of information that is gathered in order to fulfil the needs of this website and it’s hosting platform. You are able to disable cookies through your own individual browser options on your device. Disabling cookies may mean that you are not able to fully access all aspects of the website, without running into some difficulties. For example, you could be logged out between pages. To understand how your device and browser manage cookies and the implications of this for your online experience, please do consult with their individual privacy policies.
What personal data do you collect?
The personal data that is collected by us directly, is done so lawfully and fairly, for the purposes of processing any message you communicate via the contact form. The personal information entered into this website is done so with your consent, as you positively act to provide us with the data by filling in the contact form. As you have provided your personal information, it is assumed that the information we receive about you is accurate. The specific information we gather is the absolute minimum required to respond to your query:
• Name
• Content of any information you choose to submit in a contact form or social media message
How do I give my consent to you having access to my personal data?
By using this website, whether as a visitor or as a customer, you are consenting to the terms listed on this page. You are freely providing your information throughout your visit, especially when you are actively filling in forms for our attention.
How is my personal data kept safe?
SquareSpace provide Secure Sockets Layer (SSL) software, which encrypts any information you share through this website. This website cannot be accessed without a secure password and the devices that routinely access this website are equally protected in this manner. Our devices are protected with appropriate Internet Security Packages.
Should you choose to contact us via a third-party social media platform, such as Facebook or Instagram, you are choosing to do so in agreement with their security measures. All external companies to our own, mentioned in this paragraph, are governed by their own policies, which are beyond our control.
There is not a need for contact form data to be printed out. All of your details, are therefore, appropriately protected through online measures.
Can I see the information you hold about me?
In the first instance, we do not hold any information that you do not already have access to yourself. You complete the contact form and send this to us. You should keep a copy of your contact form information, for your records. Contact forms are not stored once the initial query has been dealt with; they are electronically deleted.
How long do you store information about me?
Once a contact form has been processed, i.e. we have responded to your query and there is no further need for communication, the contact form is immediately deleted. The only exception to this would be if there is some information of concern that Marvellous Resources Therapy Services would be obligated to report to a relevant authority, i.e. concerns about the safety of yourself or others or information about illegal activities. This would be managed through the appropriate legal guidance related to the concern.
Should your query result in Marvellous Resources Therapy Services engaging in some further consultation beyond the initial contact form, this would then be governed by clinical practice privacy rules, rather than the online privacy statements. Please refer to the Data Protection page for more information about this form of data storage.
Do you ever share or sell my information?
The information you enter on this website has to be shared with the host and third party providers previously discussed, in order to manage this website and process your contact form (via SquareSpace). It could be possible for your information to be seen should we require some technical IT support (i.e. if we experience Software or Hardware difficulties requiring professional attention). In this instance, we would ensure that a reputable professional with the appropriate level of security checks and confidentiality polices was employed to undertake this work.
The other reason that your information may be shared is if we are required to do so by Law Enforcement, a legal representatives or court order (when the correct documentation is in place to release the information we hold about you). We absolutely will not trade or sell your information.
Can I delete the information you hold about me?
Contact form information is automatically deleted after the query has been resolved, with the exceptions of any requirement to report safeguarding concerns or illegal activity. Once any concern has been reported to the relevant authority, Marvellous Resources Therapy Services will follow legal guidance issued about deleting or storing this specific data.
Who is responsible for processing my data?
Lynne Borrowdale, owner of Marvellous Resources Therapy Services, is the identified Data Controller for this website. You are easily able to send her a message via any of the contact forms on this website.
How will I know if your privacy notice changes?
We reserve the right to modify the contents of this website, including the privacy notice, at any time. Any changes or clarifications will take immediate effect from the point of being posted on this website. By continuing to access this website after such revisions are made, you are in effect agreeing to be bound by the changes made. Please do check this page regularly to ensure you remain fully informed about your rights and responsibilities on this website.
How can I learn more about my privacy rights?
There is a wide range of information about GDPR (General Data Protection Regulations on the ICO (Information Commissioners Office), which is the regulations under which this privacy notice has been written.
Anything else I need to know?
This page was last updated on 02/04/2021 (UK date order) by Lynne Borrowdale.